Effective Date: April 2, 2026
These Terms of Use govern your access to and use of the Sauna Steam Center website and any related pages, forms, content, products, and services made available through the site.
For purposes of these Terms, “Sauna Steam Center,” “we,” “us,” and “our” means Florida Hot Tub & Sauna Center, Inc., doing business as Sauna & Steam Center.
By accessing or using this website, submitting a form, requesting a quote, purchasing products, scheduling service, or otherwise interacting with us online, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the site.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use this site for purchases, quote requests, financing requests, or service scheduling.
The content on this website is provided for general informational and commercial purposes only. Product descriptions, specifications, pricing, availability, timelines, and service areas may change at any time without notice. We try to keep information accurate, but we do not guarantee that all site content is complete, current, or error-free at all times.
Any quote, estimate, proposal, or product listing on the site is non-binding unless and until accepted by us in writing.
Orders are subject to product availability, delivery limitations, site conditions, payment approval, manufacturer lead times, and any required field verification.
We reserve the right to refuse, limit, cancel, or revise any order, quote, or service request, including in the event of pricing errors, inventory issues, suspected fraud, or circumstances outside our reasonable control.
Where we provide installation, delivery, repair, or custom design services, the customer is responsible for providing accurate site information and safe access to the property.
Permits, code compliance, HOA approvals, electrical work, plumbing work, ventilation requirements, structural conditions, waterproofing, and related construction issues may require separate review or third-party work. Unless expressly stated in a written agreement, site content alone does not create a promise that any installation can be completed without additional work, approvals, or cost.
Some products sold through our site are manufactured by third parties and may be subject to separate manufacturer warranties, manuals, limitations, and safety instructions.
We may also provide access to third-party services such as financing, payment processors, scheduling tools, maps, reviews, social media features, or shipping providers. Those third parties have their own terms and privacy practices, and we are not responsible for them.
If you submit any information to us through a form, email, chat, review, image upload, consultation request, or similar channel, you represent that the information is accurate and that you have the right to share it.
You agree not to submit unlawful, infringing, defamatory, abusive, fraudulent, or malicious material, including spam, malware, or unauthorized promotional content.
All content on this website, including text, page design, graphics, logos, images, videos, downloads, and site functionality, is owned by us or used under license and is protected by applicable intellectual property laws.
You may view and use the site for personal, non-commercial purposes related to learning about our products and services. You may not reproduce, republish, distribute, modify, scrape, frame, or exploit site content without our prior written consent.
You may not use the site to:
a. violate any law or regulation;
b. interfere with site security or performance;
c. attempt unauthorized access to systems or accounts;
d. impersonate another person or entity;
e. collect personal data from the site without authorization;
f. use bots, crawlers, or scraping tools except as allowed by applicable law and standard search indexing practices; or
g. submit false or misleading requests, orders, or reviews.
Any wellness, lifestyle, or educational content on the site is for general information only and is not medical advice. Sauna, steam, cold exposure, and related wellness products may not be appropriate for every person or condition. You should consult a qualified healthcare professional before beginning any wellness routine, especially if you are pregnant, have a medical condition, or use prescription medication.
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.
We do not warrant that the site will be uninterrupted, secure, error-free, or free from harmful code, or that defects will always be corrected.
Nothing in these Terms excludes any warranty or right that cannot be excluded under applicable law.
To the fullest extent permitted by law, Sauna Steam & Center and its officers, employees, affiliates, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, business opportunity, goodwill, or data, arising out of or related to your use of the site.
Our total liability arising from the website or these Terms will not exceed the greater of one hundred U.S. dollars or the amount you paid us directly through the website for the specific product or service giving rise to the claim.
This limitation does not apply where prohibited by law.
You agree to defend, indemnify, and hold harmless Sauna Steam Center and its affiliates, officers, employees, contractors, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of your misuse of the site, your violation of these Terms, or your infringement of another party’s rights.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or your use of the site shall be brought exclusively in the state or federal courts located in Broward County, Florida, unless applicable law requires otherwise, and you consent to that venue and jurisdiction.
Sauna Steam Center
Florida Hot Tub & Sauna Center, Inc.
3007 Greene St.
Hollywood, FL 33020
Phone: (954) 744-5395
Email: salessupport@flhottub.com
Local Pickup Available
Local pickup is available at no charge. After payment is confirmed, most in stock saunas are ready for pickup within 3 to 5 business days, hot tubs within 5 to 10 business days, and steam room equipment within 3 to 7 business days.
We also offer delivery and installation throughout South Florida. Delivery times typically range from 3 to 10 business days, depending on the product, location, and installation requirements. Delivery and installation fees are provided before purchase.
For orders outside South Florida or outside the United States, we can deliver to the customer’s selected freight forwarder. Delivery to the freight forwarder typically takes 5 to 10 business days after payment confirmation. Any freight charges, customs duties, taxes, and import fees are the customer’s responsibility.
Effective Date: April 2, 2026
This Privacy Policy explains how Sauna Steam Center collects, uses, discloses, and protects personal information when you visit our website, request a quote, schedule service, place an order, contact us, or otherwise interact with us online.
Sauna & Steam Center is operated by Florida Hot Tub & Sauna Center, Inc., doing business as Sauna Steam Center.
Mailing Address:
3007 Greene St.
Hollywood, FL 33020
Showroom:
2801 Greene St. Suite 1
Hollywood, FL 33020
Phone: (954) 744-5395
Privacy Contact: salessupport@flhottub.com
Depending on how you interact with us, we may collect:
Your name, email address, phone number, mailing address, and any other contact details you provide.
Information about the products or services you request, your property or installation location, consultation details, measurements, preferences, project notes, purchase history, and related communications.
If you make a purchase, we or our payment and financing partners may collect billing, transaction, and payment-related information. We do not store full payment card numbers unless expressly stated at the point of collection.
IP address, browser type, device type, operating system, referring URLs, pages viewed, approximate location derived from IP, date and time of visits, and interactions with our website, emails, ads, or forms.
e. Communications
Records of emails, web forms, calls, text messages, chat messages, reviews, and customer support interactions you send to us or receive from us.
Your consent choices, subscription status, and preferences for promotional communications.
We collect information:
a. directly from you;
b. automatically through cookies and similar technologies;
c. from service providers that support our website, communications, payments, analytics, advertising, scheduling, and customer management;
d. from manufacturers, installers, contractors, or referral partners involved in your project; and
e. from public sources where lawful.
We may use personal information to:
a. respond to inquiries and provide quotes;
b. sell, deliver, install, service, and support products;
c. manage warranties, returns, repairs, and service appointments;
d. process payments and related transactions;
e. communicate with you about your requests, orders, appointments, or account;
f. send marketing communications where permitted by law;
g. personalize website content and improve user experience;
h. analyze website traffic, measure campaign performance, and improve our business;
i. detect, investigate, and prevent fraud, abuse, and security incidents;
j. comply with legal obligations, enforce contracts, and protect rights and safety; and
k. support internal recordkeeping, auditing, and operational planning.
If you are located in the EEA or the UK and those laws apply, we process personal data based on one or more of the following legal bases:
a. performance of a contract or steps taken at your request before entering a contract;
b. our legitimate interests in operating, improving, and securing our business and services;
c. your consent, where required; and
d. compliance with legal obligations.